Fanatic Service & Support by The Next Street

Accessible, responsive, and always at your service.

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Prefer talking to a human? We have a team of them ready to help you with all things licensing.

617-468-8100  
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STUDENT PORTAL

Already enrolled? Access our student portal any time to edit your schedule, pay your bill or get information about your program.

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Customer Service Center

68 Baldwin Street
West Springfield, MA 01089

DIRECTIONS 

Customer Support Center Hours

  OPEN CLOSE
Monday – Friday 9:00am 4pm
Saturday - Sunday  Closed Closed

 

Frequently Asked Questions

Q
What is covered on the road test?
A

Your Road Test Examiner is looking to see if you are able to complete basic driving skills, including maneuvers and obeying traffic laws/signs. The RMV provides videos on what to expect and how to prepare for your driving test. 

Q
Do I need my permit in order to begin class?
A

No. In fact, you may find taking the course before your permit test will help you be even more prepared for the written test. However, we do recommend at least scheduling your permit exam as soon as you are eligible. Appointments are booking months in advance.

Q
How many hours of driving are required by the state before I can get my license?
A

You will need 12 hours of in-car, behind-the-wheel training; 6 hours of in-car observation of other student drivers; and an additional 40 hours of supervised driving as shown by a certified statement by a parent or guardian.

Q
Do you offer coupons or discounts?
A

We believe in making everything easy, so we offer our driver's education courses at the lowest price possible so that you don't have to be bothered with entering in some discount code. For that reason, it is very rare that we have a coupon or discount codes. With that said, we are confident that you will find our prices to be in line with, or lower than, all of our area competitors. We do this by keeping our overhead costs down and doing more with less. In fact, that is one of the driving principals of our business!

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